Show Side Menu
Live Well
Conditions A-Z
Local NHS Services
Contact Us

Our Commitment to Service

You will be treated as an individual with courtesy, respect and dignity at all times.

You will be given the names of the people involved in your care.

You will be given, under normal circumstances, a routine telephone appointment with a doctor of your choice, if he is available.

You will normally be treated the same day if you phone before 10:00am. If there is a delay, or if surgery is extremely busy, you will be advised accordingly.

Calls to the practice after 10:00am will not be guaranteed treatment on the same day, unless considered urgent by the Doctor on duty.

You have the right of access to your medical records, subject to any limitations in law.

Local Services, Let