48 hours notice is required for these prescriptions and they can be handed in and collected from the Surgery or handed into Nelson, Treharris, Aberfan or Gelligaer pharmacies. They will bring the requests to the Surgery and collect them for your convenience.
To avoid mistakes, we do not accept requests for any prescriptions over the telephone.
Please retain a copy of your prescriptions and place your request in the box in the foyer of the Surgery. You can also post your request to the Surgery and enclose a stamped addressed envelope for posting back to you. Doctors undertake medication reviews every 6 months and you will be reminded to see the Doctor beforehand. Please make every effort to attend the Surgery for this review as failure to do so could delay your prescription from being printed when required.
Alternatively you can register for a My Health Online account to manage your medication requests from home. Please read our My Health Online section on our website for all the details or please speak to a member of staff if you need more information or assistance. When you order your prescriptions via My Health Online, the same rules apply where your prescription will only be ready for collection after 2 full working days from the day you request it.
We also accept repeat prescription requests via email on Nelson.Surgery.W95043@wales.nhs.uk
Prescriptions are processed Monday - Friday ONLY. This does not include bank holidays.
Please supply your name, date of birth, address and where you would like to collect your prescription from.
TO AVOID WASTE, PLEASE ONLY ORDER WHAT IS REQUIRED